Today, when finished the ePolicy Orchestrator v4.5 Patch1 installtion on Windows Server 2008, and logon successfully. However, after i restart the computer, and when i am preparing to logon the ePO server again, unfortunately, a window prompts that load the license fail and saying the license is invalid.
How to address this issue? i looked up the McAfee webiste, and got the license is stored in SQL Server database. Once the ePO server couldn't connect to SQL Server, it may appear this error.
Know how solution:
Step1: Check the SQL Server 2005 Network Configuration, remember the first to open SQL Server Configuration Manager,
and extend the SQL Server 2005 Network Configuration, click on Protocols for EPO( it's SQL Name instance), double click on TCP/IP, click on IP Address lable, drag the slider to the bottom, check what the TCP dynamic port is. Refer to below figure
Step 2: Check the ePO Server's database configuration.
Go to the directory "
d:\program files\McAfee\ePolicy Orchestrator\Server\conf\orion\db.properties", and open it with notepad.
Carefully check the item "
db.port=xxxx", to see whether the xxxx is equal as 1129, that is the TCP Dynamic ports for SQLServer.
Step 3: If the db.port with a different port value, it must be the true reason leading to the loading license fail issue. Correct the value equal to TCP dynamic port value for dp.port object.
Today, i encounted the problem just like this, so when i finished the correction of dp.port value as TCP dynamip ports's value, the issue disappeared at once.